Experience
Oct 2022 — Present
- Migrated applications and users from ADFS to Azure cloud-based authentication, consolidating identity under Entra ID.
- Managed Azure enterprise applications, IdP configurations, and Azure Virtual Desktop environments.
- Deployed Netskope and Zscaler solutions; implemented Microsoft Defender ATP with web content filtering indicators and Attack Surface Reduction rules.
- Renewed Root CA infrastructure and redeployed certificates to all production servers, workstations, and users.
- Rolled out Azure Arc Update Management across the server fleet for automated patch compliance.
- Developed a custom PowerShell deployment for technicians to automatically upload hardware hashes into Windows Autopilot.
- Created and managed Intune configuration and compliance policies; administered iOS and macOS device management.
- Automated recurring tasks via PowerShell, reducing manual effort across IT operations.
Oct 2020 — Oct 2022
- Constructed and maintained Azure Virtual Desktop as a cost-saving measure for high-end computing needs; implemented Nerdio for AVD automation and integrated Teradici.
- Managed Azure AD and Active Directory; enforced Group Policy for local devices and configuration policies for Intune-managed devices.
- Implemented Attack Surface Reduction rules board-wide through Microsoft Defender.
- Wrote PowerShell scripts for security remediations, application deployments, and registry changes.
- Built and maintained SCCM task sequences including installed applications, drivers, and Windows build management.
- Maintained server hardware and services across 72 schools; assisted with SAN rebuild at the Disaster Recovery site.
- Managed AirWatch MDM platform — profile building, application license management, and device restrictions.
- Rigorous testing of cloud and local applications to determine business value; created thorough documentation for technician and end-user use.